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eNet’s Company Policy Lists

AML Policy v2.1

Audit Committee Charter v4

Business Continuity Policy v1.8

Change Request Policy 1.3

Code of Conduct Policy v1.6 (En)

Code of Conduct Policy v1.6 (Ar)

Customer Support Policy V2

Cyber Security Committee v1

Cyber Security Policy v2

Fixed Asset Policy eNet v2.0

Data Protection Policy v1.6

Disaster Recovery Procedures v1.3

Financial Policies and Procedures Manual v1.4

HR Policy V1.4 (En)

HR Policy V1.4 (Ar)

Incident Response Plan v2

Information Security Policy v1.9

Internal Audit Policy v3.0

Operational Resilience Policy v1

Privacy Policy v1.0

Refund and Cancelation Policy v1.0

Information Systems Access Policy v1.6

Terms and Conditions Policy v1.0

KYC Procedures For Merchant Onboarding Policy V1.6

Physical Security Policy v1.6

Risk Management policy v1.7

Social and Enviromental Responsibility Policy V1.4

Web Application Security Policy v1.6

Third Party Management Policy v1.4

Guidelines For Combating Arms Proliferation Financing Circular v1.0

Circular On Patterns Of Financing Arms Proliferation And Guidance v1.0

Circular On Risk Indicators For Financing Arms Proliferation v1.0

Circular On The Actual Beneficiary And His Guide UBO -Arabic English v1.0